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	<title>Introverts N Business</title>
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	<link>http://www.introvertsnbusiness.com</link>
	<description>Achieve Success on Your Terms</description>
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		<title>I&#8217;m So Glad You Called</title>
		<link>http://www.introvertsnbusiness.com/2012/01/im-so-glad-you-called/</link>
		<comments>http://www.introvertsnbusiness.com/2012/01/im-so-glad-you-called/#comments</comments>
		<pubDate>Sat, 07 Jan 2012 18:27:04 +0000</pubDate>
		<dc:creator>Joan Friedlander</dc:creator>
				<category><![CDATA[Challenging Assumptions]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Success Tools]]></category>
		<category><![CDATA[closing the sale]]></category>
		<category><![CDATA[follow up calls]]></category>
		<category><![CDATA[marketing practices]]></category>
		<category><![CDATA[marketing system]]></category>
		<category><![CDATA[warm calls]]></category>

		<guid isPermaLink="false">http://www.introvertsnbusiness.com/?p=124</guid>
		<description><![CDATA[Most people I know would prefer to do anything but make marketing calls. Me too. They mention reasons that include: a disdain for those who call them (that they don&#8217;t want to hear from) a fear of being rejected not wanting to bother people not knowing what to say To avoid dealing with these feelings their marketing plans include all sorts of tactics that they hope will inspire prospects to call them. Unfortunately, with this approach they inadvertently put the future of their business into the hands of the prospect. They&#8217;ll send emails until the cows come home or post &#8230; <a class="more-link" href="http://www.introvertsnbusiness.com/2012/01/im-so-glad-you-called/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Breathe, Assess, Modify, Execute</title>
		<link>http://www.introvertsnbusiness.com/2011/10/breathe-assess-modify-execute/</link>
		<comments>http://www.introvertsnbusiness.com/2011/10/breathe-assess-modify-execute/#comments</comments>
		<pubDate>Sun, 16 Oct 2011 15:59:34 +0000</pubDate>
		<dc:creator>Joan Friedlander</dc:creator>
				<category><![CDATA[Capacity]]></category>
		<category><![CDATA[Goal Setting]]></category>
		<category><![CDATA[Priorities]]></category>
		<category><![CDATA[Time management]]></category>
		<category><![CDATA[handling disruptions]]></category>
		<category><![CDATA[juggling priorities]]></category>
		<category><![CDATA[managing stress]]></category>
		<category><![CDATA[Productivity Tool]]></category>

		<guid isPermaLink="false">http://www.introvertsnbusiness.com/?p=121</guid>
		<description><![CDATA[What do you do when the plans for your day are disrupted by the unexpected? How to you respond? Do you stop everything and put your attention on the unplanned event or do you finish what you had already started and attend to the other later? Logically, it would depend on the nature of the disruption. In reality, there are many factors at play when unwanted or unplanned for interruptions puncture concentration. Things were going well. A client posed this question in a recent meeting. We’d been working on improving his tendency to overcommit and the persistent feeling that he &#8230; <a class="more-link" href="http://www.introvertsnbusiness.com/2011/10/breathe-assess-modify-execute/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>You Can&#8217;t Be All Things to All People and Win</title>
		<link>http://www.introvertsnbusiness.com/2011/07/you-cant-be-all-things-to-all-people-and-win/</link>
		<comments>http://www.introvertsnbusiness.com/2011/07/you-cant-be-all-things-to-all-people-and-win/#comments</comments>
		<pubDate>Thu, 21 Jul 2011 12:28:10 +0000</pubDate>
		<dc:creator>Joan Friedlander</dc:creator>
				<category><![CDATA[Goal Setting]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Productive Capacity]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[Business success]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Goals]]></category>
		<category><![CDATA[Introverts and marketing]]></category>

		<guid isPermaLink="false">http://www.introvertsnbusiness.com/?p=123</guid>
		<description><![CDATA[Selective: Of or characterized by selection; discriminating. Empowered or tending to select. (Source: American Heritage Dictionary online) Successful entrepreneurs know who they are, what they&#8217;re good at, and who the want to serve. Even if you really, really wanted to serve anyone who asks for your assistance, you simply don&#8217;t have time to, especially if you&#8217;re good at what you do and your service is in demand. Call it branding, call it passion, call it snobbery, call it anything you want. When you are clear about your ideal client description, and are comfortable telling someone when you&#8217;re not the right &#8230; <a class="more-link" href="http://www.introvertsnbusiness.com/2011/07/you-cant-be-all-things-to-all-people-and-win/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Feels strange not to be a busy person</title>
		<link>http://www.introvertsnbusiness.com/2011/03/strange-not-to-be-a-busy-person/</link>
		<comments>http://www.introvertsnbusiness.com/2011/03/strange-not-to-be-a-busy-person/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 22:22:33 +0000</pubDate>
		<dc:creator>Joan Friedlander</dc:creator>
				<category><![CDATA[Challenging Assumptions]]></category>
		<category><![CDATA[Downtime]]></category>
		<category><![CDATA[Introvert Qualities]]></category>
		<category><![CDATA[Priorities]]></category>
		<category><![CDATA[Work-life Balance]]></category>

		<guid isPermaLink="false">http://www.introvertsnbusiness.com/?p=85</guid>
		<description><![CDATA[I have never really had a full social calendar. When I was younger I did whatever I could to set up weekend plans in order to combat feelings that there was something socially unattractive about me.  These days I don&#8217;t think much about it, but this morning when  friend called to reschedule our Friday afternoon date and we agreed on Sunday, I noticed that once again my weekend schedule is wide open. Up, for a moment, came that old funny feeling, this time wrapped in the words, &#8220;I wonder what she thinks of me.&#8221; Granted, my husband and I are &#8230; <a class="more-link" href="http://www.introvertsnbusiness.com/2011/03/strange-not-to-be-a-busy-person/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Update on CRM System Options</title>
		<link>http://www.introvertsnbusiness.com/2011/01/update-on-crm-system-options/</link>
		<comments>http://www.introvertsnbusiness.com/2011/01/update-on-crm-system-options/#comments</comments>
		<pubDate>Sun, 23 Jan 2011 16:27:55 +0000</pubDate>
		<dc:creator>Joan Friedlander</dc:creator>
				<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Email management]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Productivity Tool]]></category>
		<category><![CDATA[Batchbook]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Online management tools]]></category>

		<guid isPermaLink="false">http://www.introvertsnbusiness.com/?p=82</guid>
		<description><![CDATA[I received an email from a reader asking about what I ended up choosing to manage my relationship with contacts per my post in August, Joan&#8217;s Review &#8211; Choosing a CRM System. Here is how I replied: &#8220;I settled on AWeber and another one I uncovered since writing the post, Capsule CRM. Capsule is a little easier to use than Batchbook was for my purposes, including my wish to use it as a communication and project management system between me and my virtual assistant.  In addition, until I have 150 contacts I don&#8217;t have to pay for it even though &#8230; <a class="more-link" href="http://www.introvertsnbusiness.com/2011/01/update-on-crm-system-options/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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