Yesterday I attended a wedding of a good business friend. We don’t know each other as well, for as long or as deeply as many of the other guests, but we had made a good connection. I headed out in the morning with 2 changes of clothing, the pie I was asked to bring, the bubbles I purchased to help with the festivities and my camcorder. I was aware of, but not paying too much attention to, the fact that I may know only one other person at this wedding of about 100 guests, no mean feat for an Introvert. However, over the years I’ve become more comfortable in stranger situations and confident I’d find my way around so I wasn’t worried.
Archive for the ‘Relationships’ Category
2 Introverts a Wedding and a Camcorder
November 7th, 2010 
Joan Friedlander 
Posted in Challenges, Challenging Assumptions, Introvert Qualities, Leadership, Relationships 
Comments OffSocial Media followers not Same as Subscribers
October 20th, 2010 Joan Friedlander Social Media “outposts” are an avenue through which to more easily stay in touch with people you know well (friends and fans) and to become visible to people you don’t know yet, or at all, to make that first connection with them. Furthermore, as Laurie pointed out, it is easier for people to “like,” “follow” and “link” than to give up a name and email address in exchange for a report, blog posts or a newsletter. Why?
Posted in Challenging Assumptions, Marketing, Priorities, Relationships, Social Networking Comments OffFeeling Shy About Follow-Up Calls?
September 9th, 2010 Joan Friedlander The Lawyer and the Sales Rep: the best testimonial I’ve ever heard about the true value, importance and tone of customer-focused follow up. When a financial planner expressed feelings of boredom with the routine of making follow up calls, this story came to mind…Follow up, at it’s best, is about making contact, doing so with respect and an eye on service.
Posted in Customer service, Marketing, Relationships 
Tags: business success tips, Customer service, follow-up tactics, Marketing, sales Comments OffTelephone and coffee meetings – tried & true marketing tools
June 10th, 2009 Joan Friedlander Social networking tactics do not replace the value of direct contact with prospects and partners. In fact, they may actually increase the value of these “above ground” marketing tactics.
Posted in Customer service, Marketing, Relationships, Social Networking Tags: business success, follow up, Marketing, Relationships, social media, Social Networking Comments Off
