I received an email from a reader asking about what I ended up choosing to manage my relationship with contacts per my post in August, Joan’s Review – Choosing a CRM System. Here is how I replied: “I settled on AWeber and another one I uncovered since writing the post, Capsule CRM. Capsule is a [...]
Archive for the ‘Email management’ Category
Update on CRM System Options
January 23rd, 2011 
Joan Friedlander 
Posted in Customer service, Email management, Marketing, Productivity Tool 
Tags: AWeber, Batchbook, Capsule CRM, CRM, customer relationship managment, online management tools, project management 
Comments OffTaking email address off website OK after all
May 10th, 2010 Joan Friedlander When I returned from vacation in April I found myself in a complete funk, completely uninterested in getting back into the usual daily interaction with email and social media. The pull of the funk was so strong that there was no way I could override it. Further contemplation revealed a strong wish to stop typing [...]
Posted in Customer service, Email management, Productivity Tool, Success Tools, Time management Tags: Appointment Software, customer friendly practices, email, Productivity Tool, Time management, TimeDriver Comments OffEco-Friendly Marketing Practices are People Friendly Too
September 9th, 2009 Joan Friedlander While reading the opening chapters of The Triple Bottom Line by Andrew Savitz, I started thinking about the various service vendors that flood the email landscape with frequent, repeating marketing messages, and about the question of corporate and social responsibility. It occurred to me that bombarding the business and consumer environment with a continuous stream [...]
Posted in Customer service, Email management, Marketing, Time management Tags: customer friendly practices, email disruptions, green marketing, social responsibility Comments OffTimeDriver streamlines appointment requests
April 21st, 2009 Joan Friedlander I’ve been using TimeDriver for several months now, and have found it a very useful tool to set appointments with prospective clients and periodic appointments with colleagues…Its number 1 time saving benefit is the virtual elimination of back and forth email exchanges to set an appointment…
Posted in Customer service, Email management, Productivity Tool, Success Tools Tags: Appointment Software, Customer service, Productivity Tool, TimeDriver Comments OffTake back your time with "unsubscribe"
January 16th, 2009 Joan Friedlander Did you notice how relatively fewer emails you received during the last 2 weeks of December than you usually receive? I sure did. It became particularly noticeable the first week back to work when every business owner was suddenly reengaged, sending email newsletters and notices I’d apparently subscribed to in a rush to get my [...]
Posted in Email management, Productivity Tool, Time management Tags: business success, email disruptions, email interruptions, Establishing Priorities, time management secret Comments Off
